What We Offer
We help our clients identify ways to better reach new customers. We achieve this through a suite of strategies including Digital Brand Strategy, Content Strategy, Digital Marketing Strategy, Search Strategy, and Online Persona Development.
- Digital Audits & Recommendations
Every new project begins by analyzing performance and making sense of customer insights. This lays the foundation and helps us make recommendations, understand the digital landscape, and contribute our valuable expertise to your industry.
- Tone of Voice
Modern audiences expect to be spoken to in relatable, easy-to-digest ways. Your customers want to be addressed in an accessible manner that befits your business. If your brand is your personality, your tone of voice is the way you choose to express it. A consistent style of talking helps reinforce the underlying qualities of your brand and builds trust. By having a tone of voice in place, it’ll continue to guide the ambassadors of your business. However you want to sound, we’ll uncover the best way to capture your voice and amplify it.
- Market Research
We’re always looking to identify genuine problems amongst your consumers and provide an effective solution. By adopting a data-led approach, we start every new campaign, project and client relationship by gathering as much information as possible.
- Competitor Analysis
Looking at what your competitors are doing is vital to the success of any new project. Unlike many other agencies, we don’t look to replicate your nearest rivals – we simply identify what is missing to fill in any gaps.
We conduct training to help you further on everything from branding to content. Depending on the scale of your project, we may run short consultations with a couple of key stakeholders, or perhaps even full day “war room” sessions with entire teams of people. They’re incredibly useful for gaining a clearer picture of precisely where we’re heading.
- Objectives and KPI’s
We work closely with all our clients to develop a set of realistic objectives. These go beyond the typical market goals, such increasing sales by X%. We believe true success is earned by creating long-term value rather than chasing short-term incentives. Using a multifaceted approach, we seek to deliver achievable and profitable KPI’s based on the objectives we set together.
- Measuring Success
We measure success and report back to you in various ways. Depending on your personal preferences, we can hold regular meetings and/or send reports via email. We use a range of software to ensure everyone is performing at their best and we are always staying reactive to market changes.